Blog Post

Release Notes - April 16

April 15, 2026

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Overview

UI Hike Import - Metadata Tracking & Smart Updates: UI Hike imports now support metadata tracking via project.json (when included in the export). Imported FAQs are tied to a unique project ID, allowing repeat imports of the same project to automatically update the existing FAQ instead of creating duplicates
Page ITSM (GSD) Tab - Data Handling Improvements: The Page ITSM (GSD) tab has been updated to load configuration data directly from CSV sources and removed field validation as part of internal workflow refinements.

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Knowledge Base - View Imported Hikes & Their Up To Date Version Status: Imported UI Hikes are now clearly labeled within the Knowledge Base UI, with status indicators showing whether each document is up to date or requires an update.

URL https://instantdev.imchime.com/Manager/Contents/FaqItem?managerDash=132842543

Properties View unique metadata for imported UI Hikes, including clear indicators showing whether each document is up to date or requires updating.

URL https://instantdev.imchime.com/Manager/Contents/Edit/46z7xk7vdcy4my1ye2swb45zde?…

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Page ITSM (GSD) Tab - Data Handling Improvements: Removed field validation requirements from the Page ITSM (GSD) tab, so dropdown selections can be left unfilled when attaching page ticketing metadata to a chat session. Only the options you choose are applied to the session’s metadata.

URL https://ci-ha.imchime.com/instant/Session/e3ac98a2-60f3-42d0-8a4d-64d1432292ff